Support
How can we help?
If you have a technical question, or issue with a product we are here to help.
FOR SERVICE AND WARRANTY SUPPORT, PLEASE FILL OUT THE RMA REQUEST FORM BELOW
RMA Request Form (Canada Only)
Before completing this on-line RMA, please ensure the product is defective. We sometimes receive products for servicing that are fully functional with no fault. In this event, we do reserve the right to charge the estimate fee for time spent processing and diagnosing a “No Fault Found”, even for repairs under warranty.
If you are in the USA and are searching for support on HARMAN brands (Harman Kardon, JBL, Infinity, and AKG) please visit the HARMAN USA CONTACT PAGE.
Direct Email Contact
consumerwarranty@eriksonconsumer.com